To assess an international employee's performance, or assist in a development plan, the Global 360 Assessment uses Charis' Multi-rater system to gain the critical input of the employee's manager, peers, direct reports, customers or other important coworkers. The distinguishing factor of this 360 is that the assessment designers and the practitioners who interpret it are experienced international O.D. coaches with over 20 years experience working across multiple cultural interfaces.

When the issues stem from a lack of global leadership, intercultural communication skills, or culture shock, this assessment will identify the issue and give insightful recommendations or coaching to enable the employee to reach his or her full potential.

Evaluate an international employee's current specific performance behaviors that are unsatisfactory, identify reasons or contributing factors to this situation; set specific behavioral goals, and determine a development plan to reach the desired personal and organizational performance objectives.

Because direct feedback, or input from subordinates may be unfamiliar to international employees, the 360 process (rating, analysis and feedback ) are carefully and sensitively introduced to the employee.

The 360 Assessment consists of interviews and Multi-rater Surveys. The employee is rated on 5 important areas: leadership, management, communication, interpersonal skills, and self-management. Using Charis’ Multi-rater system, a graphical output is generated to display the rating of the 360 contributors: manager, peers, subordinates and other important coworkers.

Output: The report and recommendations include what the employee can change, and how the manager and coworkers can support these developmental strategies. The report is discussed with the employee and with his or her manager, with recommendations on culturally appropriate strategies for giving feedback and support during the performance development plan.